NETVIGATOR EMAIL SERVICE

NETVIGATOR email is a personal email service with unlimited storage and anti-spam protection, enabling NETVIGATOR customers to share, organize and keep up to speed across multiple platforms.

RESET PASSWORD

Please enter your NETVIGATOR Login ID and registered HKID/ Passport Number.

!   Invalid Login ID or HKID/Passport Number, please re-enter.

• Login ID:
  @ netvigator.com hkstar.com
• HKID/ Passport Number:

Back

If you are not yet a NETVIGATOR user, please click here to apply.

1

2

3

4

RESET PASSWORD

Your NETIGATOR Login ID:

!   The Verification code is not correct, please try again.

A verification code has been sent to your mobile number registered for 2-step Verification:

Verification code:

The code will expire in Not yet received?  Resend verification code now.

Still not yet received?

Send to my backup email address.

Back

Please call Customer Service Hotline 1000 if you encounter any difficulties.

1

2

3

4

RESET PASSWORD

Your NETIGATOR Login ID:

!   The Verification code is not correct, please try again.

A verification code has been sent to your backup email address registered for 2-step Verification:

Verification code:

The code will expire in Not yet received? Resend verification code now.

Still not yet received?

Send to my backup mobile number.

Back

Please call Customer Service Hotline 1000 if you encounter any difficulties.

1

2

3

4

RESET PASSWORD

Your NETIGATOR Login ID:

!   Invalid registered mobile number. Please re-enter.

Please enter your NETVIGATOR registered mobile number.

Registered mobile number:

Back

Please call Customer Service Hotline 1000 if you encounter any difficulties.

1

2

3

4

RESET PASSWORD

Your NETIGATOR Login ID:

!   The Verification code is not correct, please try again.

A verification code has been sent to your NETVIGATOR registered mobile number:

Verification code:

The code will expire in Not yet received? Resend verification code now.

Back

Please call Customer Service Hotline 1000 if you encounter any difficulties.

1

2

3

4

RESET PASSWORD

Your NETIGATOR Login ID:

!   The new password and reconfirm password does not match.

You have successfully completed the verification.

Please enter your new password.

Applicable to broadband connectivity, Internet access, NETVIGATOR email and other services login.

New password:^*

Tips to strengthen your password

Choose a unique password that is not used for anything else.

Avoid using your name, birthday, ID no. or easily guessable information as your password.

Change the password every 3 months and do not reuse any of the previous passwords.

A combination of

• 8-32 number/characters

• 8-32 number/characters  

✔

• uppercase letters

• uppercase letters  

✔

• lowercase letters

• lowercase letters  

✔

• symbols ( !@#$%^&*() )

• symbols ( !@#$%^&*() )  

✔

Confirm new password:^*

^*Mandatory

Back

1

2

3

4

RESET PASSWORD

Your NETIGATOR Login ID:

Your password is changed successfully!

OK

1

2

3

4

Your password is changed successfully!

Your NETIGATOR Login ID:

Enabling 2-step Verification now

In an effort to strengthen your account security, it is highly recommended that enable 2-step Verification.

Once it is activated, a verification code will be sent to your registered mobile number via SMS or your backup email address when we detect any unusual login from a new device ithin or outside Hong Kong.

To register, please enter your mobile number and click Next.

*Learn more on Personal infomration Collection Statement.

!   Please enter your mobile number.

Mobile number (852)^{^}:

Do not ask again

Not Now

1

2

3

4