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NETVIGATOR
Anti-Spam Policy
¡§We¡¨ or ¡§us¡¨
means PCCW IMS Limited. ¡§You¡¨
means any NETVIGATOR Service subscriber
or any person who sends emails and/or
files to any NETVIGATOR Service subscriber.
We prohibit the use of any NETVIGATOR
Service (which shall mean the NETVIGATOR
Broadband service or the NETVIGATOR
56K service) or your NETVIGATOR email
account for purposes relating to the
transmission, distribution or delivery
of any unsolicited (single, bulk or
commercial) message (including but
not limited to newsgroup post) and/or
unsolicited (single, bulk or commercial)
email (¡§Spam¡¨). You
shall not yourself, and shall ensure
that no-one uses your NETVIGATOR login
ID and password to access the NETVIGATOR
Service to:
| 1) |
deliver Spam; or
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| 2) |
directly or indirectly
cause Spam to be delivered to
any person. |
You must ensure that all e-mails
sent, or caused to be sent, to or
through the NETVIGATOR Service will
not:
| 1) |
use or contain
invalid or forged e-mail headers; |
| 2) |
use or contain
invalid or non-existent domain
names or other deceptive addresses; |
| 3) |
use another third
party's internet domain name,
or be relayed from or through
a third party's equipment, without
permission of the third party;
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| 4) |
employ any technique
to otherwise misrepresent, hide
or obscure any information in
identifying the point of origin
or the transmission path; |
| 5) |
contain false or
misleading information in the
subject line or otherwise contain
false or misleading content; |
Furthermore, you shall not yourself,
and shall ensure that no-one uses
your NETVIGATOR login ID and password
to access the NETVIGATOR Service to:
| a) |
upload, post, email
or transmit any message, material,
URL or post any content that is
unlawful, improper, harmful, threatening,
abusive, harassing, tortious,
defamatory, vulgar, obscene, libelous,
invasive of another's privacy,
hateful, or racially objectionable,
fraudulent, misleading, in breach
of any confidentiality obligation,
infringes any third party's intellectual
property rights or proprietary
rights, contains software viruses,
destroys, interrupts or affects
the functionality of any computer
software or hardware or telecommunications
equipment; |
| b) |
carry out harvesting,
mining or collection of e-mail
addresses or other information
from or through the use of any
NETVIGATOR Service for purposes
of sending unsolicited or unauthorized
material; |
| c) |
collect, compile
or obtain any information about
NETVIGATOR Service customers or
subscribers, including but not
limited to subscribers¡¦ email
addresses and other confidential
and proprietary information. |
Please NOTE that we will take appropriate
action (including commencing legal
proceedings) against anyone who breaches
our NETVIGATOR Anti-Spam Policy. Such
action may include but is not limited
to blocking messages from a particular
mail server or IP address, suspension
or termination of your subscription
to any NETVIGATOR Service. Our failure
to enforce this policy in every instance
in which it might apply does not amount
to a waiver of our rights.
The use of any NETVIGATOR Service
is also subject to the Terms
and Conditions applicable to that
NETVIGATOR Service and the PCCW
Privacy Policy.
Frequently
asked questions
1. What is SPAM?
SPAM refers to unsolicited
(single, bulk or commercial) junk
emails - generally product advertising
sent wide-scale to a mailing list
or newsgroup without the recipients'
prior request or consent. Examples
are unsolicited commercial email messages
and the posting of an identical news
article individually to many newsgroups.
2. What causes
SPAM?
As Internet Service Providers (ISPs)
do not charge on the basis of the
number of emails sent, spammers do
not need to pay extra to send large
quantities of spam which can reach
people all over the world simultaneously,
making spam a means of low-cost direct
marketing. However, more and more
ISPs are blocking spammers who try
to hide their real identities. There
is a trend toward spammers using Spyware
or Trojan house programs to make a
victim's PC send out spam for them.
Some virus programs also turn the
victim's PC into an Open SMTP server
that sends out bulk emails to spread
the virus.
3. What will
NETVIGATOR do when customers are caught
spamming?
NETVIGATOR will take action against
anyone in breach of our anti-spam
policy, including service suspension
without prior notice. In the event
that the customer has a service commitment
with us, upon involuntary suspension,
the customer has to pay any early
termination fees, if applicable.
4. Does NETVIGATOR's
Terms and Conditions stating users
are prohibited to SPAM?
Yes, we recommend users to refer to
the clause no. 2 - ¡§Your responsibilities¡¨
in NETVIGATOR's service Terms and Conditions for details.
5. Does NETVIGATOR's Terms and Conditions stating users are prohibited to send virus-infected email?
NETVIGATOR may delete any suspected spam email, virus-infected files and/or emails without prior notice. We recommend users to refer to the clause no. 1 -¡§Our responsibilities¡¨ in NETVIGATOR's service Terms and Conditions for details.
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